How do you choose your size?
Our size chart can be found at the bottom of the product page. Please refer to the size instructions to ensure that the clothing you choose is suitable for your body shape. If you still have questions, please feel free to contact our customer service team who will be happy to help.
Where can I check the status of my order?
You can check your order status and history by logging into our account page. You can also find the tracking link in the order confirmation email.
What payment methods do you offer?
We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), PayPal and Apple Pay. You can choose your preferred payment method during checkout.
What is your return and exchange policy?
We offer a 30-day return and exchange policy. As long as you return the unused, untagged items within 30 days of purchase, we will refund or exchange them. For a detailed return and exchange process, please refer to our return and exchange policy page.
How long does it take to process an order?
Orders are usually processed within business days, and the processing time is 3 business days. Once the order is shipped, you will receive a confirmation email with tracking information.
Are your products machine washable?
Most products are machine washable, but to ensure your garments are in the best condition, we recommend that you check the washing instructions on the product label before washing.
Do you ship internationally?
Yes, we do ship internationally. International shipping costs and delivery times vary by destination. You will see the associated costs and estimated delivery time at checkout.
How do I track my package?
Once your order is shipped, we will send tracking information via email. You can use the tracking link to check the latest status of your package and the estimated delivery time.
